Before adding a second currency to your Stars Account, please read the Terms of Service, which explicitly prohibit the use of the Multi-Currency features for currency trading or speculation.
We offer betting in a variety of currencies, to suit our customers from around the world. We also offer the ability to keep money in more than one currency at the same time, so that customers can manage their money as they see fit, and don’t have to lose out when exchange rates fluctuate.
Every customer has the ability to deposit, withdraw, and play with funds in the US Dollar (USD), subject to minor restrictions which may be imposed by some payment methods. Customers can also optionally keep money in Euro (EUR), Canadian Dollars (CAD) and British Pounds (GBP).
If you're from a country that is part of the Eurozone (or is about to join) or your country uses the Canadian Dollar or British Pound, you can add a second currency via a simple button in your cashier window. Click the button to add a new currency to your account.
Alternatively, all customers can open the Cashier to add a second currency to their account.
To see details about a particular currency, or to deposit, withdraw, or transfer money in that currency, simply choose the appropriate currency tab from the selection in the cashier.
Your Preferred Currency is the default currency for your Stars Account:
The Preferred Currency cannot be deleted. If you wish to delete your Preferred Currency, you should choose a new Preferred Currency first.
You can change your preferred currency, or delete a currency balance, in the cashier.
Note that if you are closing a balance in which you have a pending bonus, the bonus will expire and you will not be able to continue earning it.
Also note that it is not possible to close your preferred currency, or to close a currency if you have open bets, uncleared funds, or incomplete transactions in that currency.
Converting funds to other currencies
To convert funds from one currency to another, visit the Cashier
Automatic currency conversion
The automatic currency conversion setting allows your money to be exchanged from one currency to another automatically if required, without prompting for approval. When doing so, our system will convert at least 0.5 units of the source currency, or all balance in the source currency if the source currency balance is less than 1 unit. We reserve the right to change the minimum conversion amount without pre-notification.
Please Note: this feature may be automatically turned on whenever your account becomes eligible for real money activity. To turn it off, log into your account and go to ‘Settings’ > ‘Global’ > ‘Multi Currency’. From a mobile device: log into your account and go to ‘Settings & Tools’.
Head to the Real Money Transaction Processing and Currency Conversion webpage for rules relating to exchange rates. We reserve the right to change the way exchange rates are calculated without notice.
Our multi-currency features are intended to help make your experience with us seamless and easy, and not for any other purpose. The use of multi-currency features for currency speculation is prohibited by our Terms of Service.
If we have reasonable grounds to suspect that currency conversion transactions are being made for other purposes, we reserve the right to retroactively apply any fee which was waived as part of a currency conversion transaction, and take any other appropriate measure, which may include confiscation of funds and/or closing the customer’s Stars Account.